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From230US$ /night
Check-in
21Dec2025Select date
Check-out
22Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
-
Close to Alcala Beach
Great
8.3
8.0
/10
3.7
4.1
/5

Gran Melia Palacio De Isora Resort & Spa offers a luxurious 5-star experience with the longest infinity pool in Europe. This family-friendly hotel features exquisite dining options, a full-service spa, and exclusive RedLevel services for added luxury. Its numerous amenities cater to both relaxation and adventure.

Rooms & Amenities

Rooms at the Gran Melia Palacio De Isora are designed for comfort and luxury, with options like the Deluxe Family Room and spacious suites that include amenities such as whirlpool bathtubs and private terraces. Many of these accommodations offer stunning views of the Atlantic Ocean, ensuring a serene environment for guests.

Dining

Dining options at the hotel include a variety of restaurants serving Spanish and international cuisines, such as Mediterranean favorites at Oasis and gourmet dining at La Terrasse by Jorge Peñate. The all-inclusive service includes drinks and themed dining experiences, providing guests with numerous culinary choices.

Leisure & Activities

Gran Melia Palacio De Isora offers numerous leisure activities, such as water rituals at the Spa by Clarins, tennis courts, and an adults-only pool area. Guests can also participate in unique experiences like stargazing events and paragliding, ensuring diverse entertainment options for all ages.

Business & Services

For business needs, the hotel features the Atlas Room, which is the largest event room in Tenerife at 900m2, equipped with the latest technology. The establishment also offers concierge services and access to the private RedLevel Lounge, ensuring personalized assistance for events and stay requirements.

“This resort stands out for its family-friendly focus alongside notable luxury, particularly the exclusive RedLevel service. The ample amenities range from diverse dining options to multiple pools, including a striking saltwater infinity pool; add to that the subtropical gardens and it is easy to see the appeal. It's a balanced approach to upscale hospitality in Tenerife.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Front Sea View
2 persons
48 m² 
2 Single beds
Shower
Bathtub
Deluxe Room Partial Ocean View
2 persons
54 m² 
2 Single beds
Shower
Bathtub
Red Level Suite Ocean View
2 persons
68 m² 
1 King-size bed
Shower
Coffee machine
Red Level Master Suite 2 Bedrooms Ocean View
2 persons
116 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Golf course
  • Table tennis
  • Archery
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Gran Melia Palacio De Isora Resort & Spa boasts an extraordinary array of dining experiences, where guests can explore culinary traditions from around the globe. From vibrant international offerings to intimate themed restaurants, each venue invites guests to indulge in authentic flavors amid captivating settings.
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo Restaurant at the Hard Rock Hotel
Gran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photo The Beach Club

Pangea Food Market

International
Ambiance
Family-friendly, modern dining space perfect for all ages.
Key Offerings
A diverse selection of vegetarian and gluten-free options. This buffet-style market allows guests to enjoy a culinary journey across various global flavors with themed dinners.
Reservation
Not needed.
Breakfast from 07:00 - 10:30 and dinner from 18:30 - 22:00, daily.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)
Ambiance
Modern setting ideal for an evening of culinary exploration.
Key Offerings
Dinner offerings showcase exquisite Asian-inspired dishes, perfect for guests seeking a unique and vibrant dining experience.
Reservation
Recommended.
Open for dinner only; hours vary.

Oasis Mediterranean

Mediterranean, Spanish
Ambiance
Family-friendly, modern surroundings complemented by lush outdoor dining.
Key Offerings
Lively lunch and dinner menus, focusing on fresh Mediterranean ingredients and traditional Spanish dishes, create a relaxed yet vibrant dining experience.
Reservation
Not needed.
Open for lunch and dinner; hours vary.

Agave

Mexican
Ambiance
Family-friendly, modern dining area with a vibrant outdoor space.
Key Offerings
Savor a variety of Mexican snacks and cocktails, enhancing the casual eatery ambiance alongside the infinity pool.
Reservation
Not needed.
Open for lunch and dinner; hours vary.

L'Olio Trattoria & Pizza Bar

Italian, Pizza
Ambiance
Family-friendly, modern space designed for casual dining.
Key Offerings
Enjoy artisanal pizzas paired with traditional Italian dishes in a cozy setting, creating a welcoming atmosphere for families or friends.
Reservation
Recommended.
Open for dinner only; hours vary.

Dúo Steakhouse

Steakhouse
Ambiance
Intimate and modern, suitable for a relaxed yet refined dinner experience.
Key Offerings
Delight in expertly prepared steaks and grilled specialties, offering a robust flavor profile that satisfies meat lovers.
Reservation
Recommended.
Dinner from 18:00 - 21:30, daily.

Location

Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Map view
Avenida Los Oceanos Sn, Alcala (Tenerife), Spain, 38686
Nearby
Beach
Playa La Jaquita
480 m
Restaurants
La Querencia De Domingo
260 m
Calle Marruecos 2
Toni's Restaurant
460 m
Avenida Pescadores 49
Tres Raices Alcala S.l
390 m
Calle los Chorrillos 12
Gastrotapas
540 m
Plaza Del Llano la Plaza
tasca tu rincon alcala
570 m
Plaza de Alcala
Explore Alcala (Tenerife)
Explore Alcala
Top Attractions
Activities
Dining
Entertainment
Playa de Alcala
Playa de Alcala
9 minutes' walk
A serene beach popular for sunbathing and swimming, offering beautiful views and tranquil waters.
Charco Alcala
9 minutes' walk
Natural rock pools ideal for a leisurely swim, known for clear water and local wildlife.
Punta de Alcala
11 minutes' walk
A remarkable viewpoint offering dramatic coastal scenery and sunsets, perfect for photography.
Playa La Jaquita
6 minutes' walk
A stunning beach with golden sands, excellent for relaxation and enjoying local beach activities.
Diving and Water Sports
5 minutes' drive
Thrilling diving experiences and water sports at nearby rental shops, suitable for all skill levels.
Hiking at Cueva El Tancon
10 minutes' drive
Beautiful hiking trails through scenic landscapes and coastal views, ideal for outdoor enthusiasts.
Relaxation at Spa
within hotel
On-site wellness spa offering various treatments and relaxation options for a soothing experience.
La Querencia De Domingo
La Querencia De Domingo
4 minutes' walk
Traditional Canarian cuisine in a cozy setting, featuring fresh local seafood and homemade desserts.
Toni's Restaurant
Toni's Restaurant
6 minutes' walk
A casual eatery known for its delightful paellas and friendly service, offering vegetarian options.
Gastrotapas
Gastrotapas
7 minutes' walk
Informal dining with a twist on classic tapas, decorated with a vibrant atmosphere ideal for sharing.
Discoteca El Granero
Discoteca El Granero
10 minutes' drive
Local nightlife venue featuring weekly music events and comfortable lounge areas for dancing and drinks.
Arena Beach
Arena Beach
10 minutes' drive
Beach bar with live music and vibrant ambiance, perfect for enjoying cocktails and socializing with friends.

Getting around
City Centre
Alcala (Tenerife)9 min  ·  700 m
Airports
Tenerife South Airport (TFS)57 min  ·  37.4 km
Tenerife Norte Airport (TFN)152 min  ·  100.9 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.3
8.3/10 based on 1628 reviews
Hudson
United Kingdom, February  2025
8.6/10

This hotel offers a truly luxurious getaway with its stunning architecture and beautiful pools, perfect for families. The staff is incredibly welcoming and attentive, making for a memorable stay. However, some dining options could be more extensive, particularly for lunch, and accessing drinks by the kids' pool can be challenging. Overall, it's a fabulous place for relaxation and fun, especially for families.

Rooms
10.0
The Master Suite we upgraded to was spacious and well-decorated, featuring a large plasma TV, beautiful bathroom with a jacuzzi bath, and a lovely balcony.
Service
Location
7.0
While the hotel's immediate surroundings are somewhat limited, it's conveniently about a 20-25 minute cab ride to the main attractions in Tenerife.
Dining
8.0
The dining experience was fantastic, particularly at the buffet where the variety and quality of food was impressive. However, lunch options felt a bit restricted at times.
Facilities
9.0
The pools are wonderfully designed, providing options for families and adults alike. It was a joy to relax by the infinity pool, although the bar service could improve.
Rowan
United Kingdom, February  2025
6.6/10

The hotel offers picturesque views and a beautifully maintained outdoor space, creating a serene atmosphere. However, the rooms are starting to show their age, and the service around the pool area could be improved. Overall, while I enjoyed my stay, certain aspects left room for improvement.

Rooms
6.0
The rooms are quite large and have a nice balcony, but they feel a bit dated and could use some updates.
Service
5.0
The service varied; while some staff were lovely and helpful, I was disappointed with the responsiveness, especially at the pool area where I struggled to get service.
Location
9.0
The location is lovely and quiet, offering a peaceful refuge away from the busier tourist spots, which I really appreciated.
Dining
6.0
Dining options were a mixed bag; while some dishes were nice, the buffet lacked consistency in temperature, and I found a few meals less than satisfactory.
Facilities
7.0
The pool and outdoor areas were well looked after, adding to the overall enjoyment of the stay, though the lack of clear service options was frustrating.
Oliver
United Kingdom, January  2025
7.0/10

I had mixed feelings about this hotel during my recent stay. While the grounds are beautiful and the facilities impressive, I encountered several issues that detracted from the overall experience. After enjoying numerous previous visits, this one felt a bit disappointing, especially with the dining experience and lack of attentiveness to loyal guests.

Rooms
7.0
The room was clean and featured great views, but it was a bit noisy due to its location above the restaurants, which affected my comfort.
Service
6.0
Service was generally helpful, but I felt let down by the management's response to my loyalty, which overshadowed the positive aspects.
Location
9.0
The hotel is situated in a lovely part of the island with easy access to nearby attractions, adding to the appeal.
Dining
5.0
I found the dining options frustrating, especially the buffet where the atmosphere could feel chaotic. The new restaurant opened with staffing issues, impacting my experience.
Facilities
8.0
The facilities appear well-kept, and the various pool options offer something for everyone, creating an inviting space.
Penelope
United Kingdom, October  2024
8.4/10

I had a wonderful experience at this hotel, which boasts fantastic facilities and attentive staff. The pools are lovely, and the food is generally good, though there were a few hiccups in dining. My only real concerns were some oddities with room conditions and billing issues, but overall, it was a relaxing getaway with some beautiful views.

Rooms
8.0
We had a spacious sea view room, which was very clean and comfortable but had a few quirks like too many light switches and no natural light.
Service
9.0
The service was excellent overall, with most staff being friendly and willing to help, although there was a minor issue with room service.
Location
9.0
The hotel is in a tranquil area, close to the lovely black volcanic beaches and just a short walk to nearby towns.
Dining
7.0
The variety of food was impressive, with a huge buffet, but the booking system for some specialty restaurants felt outdated.
Facilities
9.0
The pool areas are amazing, especially the saltwater pool, providing lots of options for relaxation and fun.
Sophie
United Kingdom, October  2024
9.4/10

My stay at the hotel was absolutely fantastic! The range of pools, including a stunning lagoon pool, provided the perfect spots to relax. I was particularly impressed by the attentive service from the staff, who made me feel special, especially during family celebrations. The quality of food was superb, although there were slight delays in some service areas. Overall, it was a brilliant getaway, and I can't wait to return.

Rooms
10.0
The room was spacious with a beautiful sea view, featuring comfortable furnishings and kept immaculate throughout our stay.
Service
9.0
Staff went above and beyond, making sure all our needs were met, especially during special occasions like birthdays.
Location
10.0
The hotel is ideally located just a short walk from the beach, making it easy to enjoy both the hotel amenities and local attractions.
Dining
8.0
The variety and quality of food available were exceptional, although the breakfast service had some minor hiccups.
Facilities
10.0
The facilities, particularly the vast pool options and spa services, were top-notch and greatly enhanced our stay.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
72
Former name
gran melia tenerife
FAQs
About Gran Melia Palacio De Isora Resort & Spa
How far is Gran Melia Palacio De Isora Resort & Spa from Tenerife Sur Airport?
The hotel is 40 km from Tenerife Sur Airport.
What are some nearby restaurants to Gran Melia Palacio De Isora Resort & Spa?
Nearby restaurants include La Querencia De Domingo (0.5 km), and Restaurante Sauco, Chamayda, Restaurante Muelle Viejo, Tres Raices Alcala S.l, El Chorro Cafe Sport Pub, Burgerland, and Tasca La Cueva, all within 0.5 km.
What facilities does Gran Melia Palacio De Isora Resort & Spa offer for fitness?
The hotel features a 24-hour gym, tennis courts, paddle courts, and multiple swimming pools.
What type of swimming pools are available at Gran Melia Palacio De Isora Resort & Spa?
Guests have access to an infinity pool, three freshwater pools including an adults-only pool, and a children's pool.
What room amenities can guests expect at Gran Melia Palacio De Isora Resort & Spa?
Rooms include features such as Wi-Fi, air conditioning, flat-screen TV, a mini bar fridge, bathrobes, and slippers.
Are pets allowed at Gran Melia Palacio De Isora Resort & Spa?
Pets are allowed on request, with possible charges.
What are the check-in and check-out times at Gran Melia Palacio De Isora Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
Is breakfast available at Gran Melia Palacio De Isora Resort & Spa?
Breakfast is available for an additional charge of 25 EUR.
What dining options are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel features seven restaurants offering Mediterranean, Italian, Japanese, and international cuisines, along with eight different bars.
Is there parking available at Gran Melia Palacio De Isora Resort & Spa?
Private parking is available on-site for 10 EUR per day, without the need for a reservation.
What activities are available for children at Gran Melia Palacio De Isora Resort & Spa?
The hotel offers a kids' club, children's pools with slides, board games, and babysitting services.
What unique features does Gran Melia Palacio De Isora Resort & Spa offer for families?
The hotel has a Red Level for Families service, providing access to a Family Lounge, play areas, and child-friendly dining options.

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Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo This is an aerial view of a luxurious resort complex, likely located in a warm, sunny climate. The resort features several large, multi-story buildings with a light-colored, possibly stucco or stone, exterior. The architecture appears to be Mediterra

Gran Melia Palacio De Isora Resort & Spa

8.3
Great1628 reviews
700 m from center
207 US$
230 US$
per night
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