Gran Melia Palacio De Isora Resort & Spa Alcala  Exterior photoGran Melia Palacio De Isora Resort & Spa Alcala  Restaurant photoGran Melia Palacio De Isora Resort & Spa Alcala  Exterior photo

Gran Melia Palacio De Isora Resort & Spa, Alcala (Tenerife)

Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From$230 /night
Check-in
06Aug
Check-out
07Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686
-
Close to Alcala Beach
Great
8.3
7.9
/10
4.3
4.1
/5

Gran Melia Palacio De Isora Resort & Spa offers a luxurious 5-star experience with the longest infinity pool in Europe. This family-friendly hotel features exquisite dining options, a full-service spa, and exclusive RedLevel services for added luxury. Its numerous amenities cater to both relaxation and adventure.

Rooms & Amenities

Rooms at the Gran Melia Palacio De Isora are designed for comfort and luxury, with options like the Deluxe Family Room and spacious suites that include amenities such as whirlpool bathtubs and private terraces. Many of these accommodations offer stunning views of the Atlantic Ocean, ensuring a serene environment for guests.

Dining

Dining options at the hotel include a variety of restaurants serving Spanish and international cuisines, such as Mediterranean favorites at Oasis and gourmet dining at La Terrasse by Jorge Peñate. The all-inclusive service includes drinks and themed dining experiences, providing guests with numerous culinary choices.

Leisure & Activities

Gran Melia Palacio De Isora offers numerous leisure activities, such as water rituals at the Spa by Clarins, tennis courts, and an adults-only pool area. Guests can also participate in unique experiences like stargazing events and paragliding, ensuring diverse entertainment options for all ages.

Business & Services

For business needs, the hotel features the Atlas Room, which is the largest event room in Tenerife at 900m2, equipped with the latest technology. The establishment also offers concierge services and access to the private RedLevel Lounge, ensuring personalized assistance for events and stay requirements.

“This resort stands out for its family-friendly focus alongside notable luxury, particularly the exclusive RedLevel service. The ample amenities range from diverse dining options to multiple pools, including a striking saltwater infinity pool; add to that the subtropical gardens and it is easy to see the appeal. It's a balanced approach to upscale hospitality in Tenerife.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels

Choose your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Red Level Suite Ocean View
    2 persons
    78 sq. feet
    1 King-size bed
    Ocean view
    Air conditioning
    Balcony
  • Deluxe Family
    2 persons
    54 sq. feet
    1 King-size bed
    Bathtub
    Shower
  • Suite
    2 persons
    78 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Hiking
  • Cycling
  • Tennis court
  • Billiard tables
  • Table tennis
  • Archery
  • Yoga class
  • Sports trainer
  • Aerobics

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Video games
  • Children's buffet
  • Board games
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Spa centre
  • Spa lounge
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Public Bath

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

Gran Melia Palacio De Isora Resort & Spa boasts an extraordinary array of dining experiences, where guests can explore culinary traditions from around the globe. From vibrant international offerings to intimate themed restaurants, each venue invites guests to indulge in authentic flavors amid captivating settings.
  • Pangea Food Market

    International
    Ambiance
    Family-friendly, modern dining space perfect for all ages.
    Key Offerings
    A diverse selection of vegetarian and gluten-free options. This buffet-style market allows guests to enjoy a culinary journey across various global flavors with themed dinners.
    Reservation
    Not needed.
    Breakfast from 07:00 - 10:30 and dinner from 18:30 - 22:00, daily.
  • Nami Asian Bistro

    Asian fusion (Chinese, Indian, Japanese, Thai)
    Ambiance
    Modern setting ideal for an evening of culinary exploration.
    Key Offerings
    Dinner offerings showcase exquisite Asian-inspired dishes, perfect for guests seeking a unique and vibrant dining experience.
    Reservation
    Recommended.
    Open for dinner only; hours vary.
  • Oasis Mediterranean

    Mediterranean, Spanish
    Ambiance
    Family-friendly, modern surroundings complemented by lush outdoor dining.
    Key Offerings
    Lively lunch and dinner menus, focusing on fresh Mediterranean ingredients and traditional Spanish dishes, create a relaxed yet vibrant dining experience.
    Reservation
    Not needed.
    Open for lunch and dinner; hours vary.
  • Agave

    Mexican
    Ambiance
    Family-friendly, modern dining area with a vibrant outdoor space.
    Key Offerings
    Savor a variety of Mexican snacks and cocktails, enhancing the casual eatery ambiance alongside the infinity pool.
    Reservation
    Not needed.
    Open for lunch and dinner; hours vary.
  • L'Olio Trattoria & Pizza Bar

    Italian, Pizza
    Ambiance
    Family-friendly, modern space designed for casual dining.
    Key Offerings
    Enjoy artisanal pizzas paired with traditional Italian dishes in a cozy setting, creating a welcoming atmosphere for families or friends.
    Reservation
    Recommended.
    Open for dinner only; hours vary.
  • Dúo Steakhouse

    Steakhouse
    Ambiance
    Intimate and modern, suitable for a relaxed yet refined dinner experience.
    Key Offerings
    Delight in expertly prepared steaks and grilled specialties, offering a robust flavor profile that satisfies meat lovers.
    Reservation
    Recommended.
    Dinner from 18:00 - 21:30, daily.

Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686
Explore Alcala (Tenerife)
Explore Alcala
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Playa de Alcala
Playa de Alcala
9 minutes' walk
A serene beach popular for sunbathing and swimming, offering beautiful views and tranquil waters.
Charco Alcala
9 minutes' walk
Natural rock pools ideal for a leisurely swim, known for clear water and local wildlife.
Punta de Alcala
11 minutes' walk
A remarkable viewpoint offering dramatic coastal scenery and sunsets, perfect for photography.
Playa La Jaquita
Playa La Jaquita
6 minutes' walk
A stunning beach with golden sands, excellent for relaxation and enjoying local beach activities.
Diving and Water Sports
5 minutes' drive
Thrilling diving experiences and water sports at nearby rental shops, suitable for all skill levels.
Hiking at Cueva El Tancon
10 minutes' drive
Beautiful hiking trails through scenic landscapes and coastal views, ideal for outdoor enthusiasts.
Relaxation at Spa
within hotel
On-site wellness spa offering various treatments and relaxation options for a soothing experience.
La Querencia De Domingo
4 minutes' walk
Traditional Canarian cuisine in a cozy setting, featuring fresh local seafood and homemade desserts.
Toni's Restaurant
6 minutes' walk
A casual eatery known for its delightful paellas and friendly service, offering vegetarian options.
Gastrotapas
7 minutes' walk
Informal dining with a twist on classic tapas, decorated with a vibrant atmosphere ideal for sharing.
Discoteca El Granero
Discoteca El Granero
10 minutes' drive
Local nightlife venue featuring weekly music events and comfortable lounge areas for dancing and drinks.
Arena Beach
Arena Beach
10 minutes' drive
Beach bar with live music and vibrant ambiance, perfect for enjoying cocktails and socializing with friends.
Getting around
  • City Centre
    Alcala (Tenerife) 9 min  ·  2300 ft
  • Airports
    Tenerife Sur (TFS) 57 min  ·  23.2 mi
    La Gomera (GMZ) 150 min  ·  62.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Gran Melia Palacio De Isora Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Russian
Number of floors:
5
Number of rooms:
666
Former name
gran melia tenerife

Reviews and Ratings

Reviews from guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Gran Melia Palacio De Isora Resort & Spa is praised for its stunning architecture, resembling less a mass-tourism complex and more a collection of beautiful buildings. The lush, palm-filled grounds feature an array of pools, including a gigantic saltwater infinity pool with ocean views, and a walkway to the beach. Guests particularly enjoy the diverse and high-quality cuisine at Pangea buffet, where you can select raw steaks or fish to be cooked to order; some guests have noted that booking other restaurants can be difficult. The rooms are well-appointed with multiple lighting scenes, comfortable beds, and feature covered terraces, some even including Bali beds, offering a luxurious and relaxing experience.
Show moreShow less
Review score
Based on 1614 verified reviews
7.9 /10
Very good
73 %
Recommend
Cleanliness
8.8/10
Comfort
8.8/10
Paid Wi-Fi
6.0/10
Value for money
7.7/10
Pros
Spacious rooms
Excellent staff
Salt water pool
Cons
Expensive drinks
Restaurant reservations
Guest reviews
based on 1614 reviews
7.9/10
based on 1641 reviews
8.3/10
Jade from United Kingdom
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: February 10, 2026
7/10
sunny side excellent food hard sunbeds talking staff
The hotel is on the sunny side of the island. I really appreciated the adult-only zones. The food selection was also excellent, especially the freshly cooked fish.
There was not enough umbrellas to go with the sunbeds. I found the sunbeds hard and uncomfortable. Staff seemed too busy talking to each other to serve guests.
0 Helpful
Mason from United States
Family with children
suite
4 nights in November 2025
|
Reviewed: January 22, 2026
7/10

balanced stay

fresh juices fresh juice exotic fruits exotic fruit live music subpar food poor food rude behaviour rude staff no action
the breakfast had perfect exotic fruits. i found many fresh juices there. i liked the live music in the evening. the hotel provided good entertainment.
the food was subpar. i thought this was surprising. there was rude and aggressive behaviour from a staff member. no action was taken after i filed a complaint
0 Helpful
Camila from Spain
Family with children
Suite
6 nights in November 2025
|
Reviewed: January 13, 2026
7/10
great view super friendly personnel equipped room inefficient reception difficult dinner reservation impractical system
I TRULY liked how the room was equipped I found it super. The location had a great view and was pleasing. The personnel was also super friendly EVERYONE was super nice.
The service at reception was inefficient. It was not EASY to reserve dinner. I didn't like how the hotel is like Disneyland.
0 Helpful
Owen from Australia
Couple
Suite
3 nights in November 2025
|
Reviewed: January 07, 2026
9/10

Relaxing Red Level Experience

tranquil section beautiful gardens polite staff diverse dining
The Red Level section offered a tranquil adults-only experience. The gardens and palm trees were kept in excellent condition. Every staff member was thoughtful and polite. I found multiple dining options including teppanyaki, a steak house, and italian cuisine.
I found it difficult to book reservations at some of the restaurants on the app.
Location
9/10
The hotel offered a walkway along the coast, providing opportunities for scenic strolls. A nearby village had options for cheaper drinks and meals. The location has really good pool and garden areas for relaxation.
0 Helpful
|
Show more
Emily from United Kingdom
Couple
Deluxe Room
5 nights in November 2025
|
Reviewed: December 06, 2025
9/10
beautiful garden stylish atmosphere
the garden and pool area are beautifully designed. the interior design is really good.
the hotel felt somewhat isolated, with limited options for entertainment or dining outside the resort.
0 Helpful
Jayden from United States
Family with children
Deluxe Room
4 nights in June 2025
|
Reviewed: August 22, 2025
8.5/10

Really good Hotel Experience

varied buffet multiple pools central plaza easy access
The buffet breakfast was varied and tasty. The hotel has multiple pools. The infinity pool was especially nice. The large hotel included a central plaza. It was easy to navigate. The hotel provided easy access to a large parking area, and this helped a lot since I had a rental car.
Rooms
9/10
The room was very spacious and clean. It came well-equipped. The blackout curtains and double glazing were helpful. They made it easier to sleep. I found the amenities to be quite good.
Dining
8/10
The buffet provided a wide array of choices, and the food quality was high. I especially liked the Mexican restaurant for lunch. The food and atmosphere were great. The restaurants offered good variety.
0 Helpful
|
Show more
FAQs
About Gran Melia Palacio De Isora Resort & Spa
How far is Gran Melia Palacio De Isora Resort & Spa from Tenerife Sur Airport?
The hotel is 40 km from Tenerife Sur Airport.
What are some nearby restaurants to Gran Melia Palacio De Isora Resort & Spa?
Nearby restaurants include La Querencia De Domingo (0.5 km), and Restaurante Sauco, Chamayda, Restaurante Muelle Viejo, Tres Raices Alcala S.l, El Chorro Cafe Sport Pub, Burgerland, and Tasca La Cueva, all within 0.5 km.
What facilities does Gran Melia Palacio De Isora Resort & Spa offer for fitness?
The hotel features a 24-hour gym, tennis courts, paddle courts, and multiple swimming pools.
What type of swimming pools are available at Gran Melia Palacio De Isora Resort & Spa?
Guests have access to an infinity pool, three freshwater pools including an adults-only pool, and a children's pool.
What room amenities can guests expect at Gran Melia Palacio De Isora Resort & Spa?
Rooms include features such as Wi-Fi, air conditioning, flat-screen TV, a mini bar fridge, bathrobes, and slippers.
Are pets allowed at Gran Melia Palacio De Isora Resort & Spa?
Pets are allowed on request, with possible charges.
What are the check-in and check-out times at Gran Melia Palacio De Isora Resort & Spa?
Check-in is at 15:00 and check-out is at 12:00.
Is breakfast available at Gran Melia Palacio De Isora Resort & Spa?
Breakfast is available for an additional charge of 25 EUR.
What dining options are available at Gran Melia Palacio De Isora Resort & Spa?
The hotel features seven restaurants offering Mediterranean, Italian, Japanese, and international cuisines, along with eight different bars.
Is there parking available at Gran Melia Palacio De Isora Resort & Spa?
Private parking is available on-site for 10 EUR per day, without the need for a reservation.
What activities are available for children at Gran Melia Palacio De Isora Resort & Spa?
The hotel offers a kids' club, children's pools with slides, board games, and babysitting services.
What unique features does Gran Melia Palacio De Isora Resort & Spa offer for families?
The hotel has a Red Level for Families service, providing access to a Family Lounge, play areas, and child-friendly dining options.

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