Gran Melia Palacio De Isora Resort & Spa Alcala Business photo

Gran Melia Palacio De Isora Resort & Spa Alcala Room photo

Gran Melia Palacio De Isora Resort & Spa Alcala Skyline photo

Key details

About the Hotel

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686

Close to Alcala Beach

Great

8.3

7.9

/10

4.3

4.1

Loved by Gran Melia Palacio De Isora Resort & Spa guests

Beautiful grounds

Amazing infinity pool

High quality food

Helpful staff

Impeccably maintained resort

"We never went on a holiday where we never left the hotel but this place is just so beautiful."

Donal from Ireland

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"The infinity pool was absolutely stunning, never had a issue finding a sunbed, we also enjoyed all the activities such as the Aqua dance and Aqua board palates."

sctd421 from United Kingdom

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"They have an incredible pool, the biggest salty water pool in Europe and the Spa massage made me fly."

Francesco

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Gran Melia Palacio De Isora Resort & Spa offers a luxurious 5-star experience with the longest infinity pool in Europe. This family-friendly hotel features exquisite dining options, a full-service spa, and exclusive RedLevel services for added luxury. Its numerous amenities cater to both relaxation and adventure.

Rooms & Amenities

Rooms at the Gran Melia Palacio De Isora are designed for comfort and luxury, with options like the Deluxe Family Room and spacious suites that include amenities such as whirlpool bathtubs and private terraces. Many of these accommodations offer stunning views of the Atlantic Ocean, ensuring a serene environment for guests.

Dining

Dining options at the hotel include a variety of restaurants serving Spanish and international cuisines, such as Mediterranean favorites at Oasis and gourmet dining at La Terrasse by Jorge Peñate. The all-inclusive service includes drinks and themed dining experiences, providing guests with numerous culinary choices.

Leisure & Activities

Gran Melia Palacio De Isora offers numerous leisure activities, such as water rituals at the Spa by Clarins, tennis courts, and an adults-only pool area. Guests can also participate in unique experiences like stargazing events and paragliding, ensuring diverse entertainment options for all ages.

Business & Services

For business needs, the hotel features the Atlas Room, which is the largest event room in Tenerife at 900m2, equipped with the latest technology. The establishment also offers concierge services and access to the private RedLevel Lounge, ensuring personalized assistance for events and stay requirements.

“This resort stands out for its family-friendly focus alongside notable luxury, particularly the exclusive RedLevel service. The ample amenities range from diverse dining options to multiple pools, including a striking saltwater infinity pool; add to that the subtropical gardens and it is easy to see the appeal. It's a balanced approach to upscale hospitality in Tenerife.”

Sophia TurnerEditorial Director at Spahotels

Location: Great

8.5/10Review score

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Highlights from guests

Sports & FitnessActive Holiday!

I enjoyed the varied sports programme. Pilates and yoga sessions were offered daily, so my fitness goals were met!

Jane Smith from United Kingdom

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Children's AmenitiesKids' Paradise

The kids loved the Pirate pool, which felt very safe. Themed activities with superheroes and dinosaurs added a magical touch.

David Miller from Canada

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DiningFood is Amazing!

The quality of the buffet was impressive, with a great selection. The Italian restaurant was delicious, the setting beautiful.

Giovanni Rossi from Italy

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Room FeaturesDeluxe Comforts

The deluxe room was spacious and very clean. It included a terrace with a Bali Bed outside, plus a large bathroom.

Mei Lin from China

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Choose your room type

Gran Melia Palacio De Isora Resort & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Red Level Suite Ocean View
2 persons
840 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details
Deluxe Family
2 persons
585 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details
Deluxe Resort View
2 persons
585 sq. feet
2 Single beds and 1 Sofa bed / 1 King-size bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Gran Melia Palacio De Isora Resort & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Hiking
Cycling
Tennis court
Billiard tables
Table tennis
Archery
Yoga class
Sports trainer
Aerobics

Guest Parking

Private parking is possible on site for free.

Services

Shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Video games
Children's buffet
Board games
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa centre
Spa lounge
Steam room
Jacuzzi
Massage
Public Bath

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Curtains

Dining Onsite

Gran Melia Palacio De Isora Resort & Spa boasts an extraordinary array of dining experiences, where guests can explore culinary traditions from around the globe. From vibrant international offerings to intimate themed restaurants, each venue invites guests to indulge in authentic flavors amid captivating settings.

Gran Melia Palacio De Isora Resort & Spa Alcala Restaurant photo

Pangea Food Market

International

Ambiance

Family-friendly, modern dining space perfect for all ages.

Key Offerings

A diverse selection of vegetarian and gluten-free options. This buffet-style market allows guests to enjoy a culinary journey across various global flavors with themed dinners.

Reservation

Not needed.

Breakfast from 07:00 - 10:30 and dinner from 18:30 - 22:00, daily.

Nami Asian Bistro

Asian fusion (Chinese, Indian, Japanese, Thai)

Ambiance

Modern setting ideal for an evening of culinary exploration.

Key Offerings

Dinner offerings showcase exquisite Asian-inspired dishes, perfect for guests seeking a unique and vibrant dining experience.

Reservation

Recommended.

Open for dinner only; hours vary.

Oasis Mediterranean

Mediterranean, Spanish

Ambiance

Family-friendly, modern surroundings complemented by lush outdoor dining.

Key Offerings

Lively lunch and dinner menus, focusing on fresh Mediterranean ingredients and traditional Spanish dishes, create a relaxed yet vibrant dining experience.

Reservation

Not needed.

Open for lunch and dinner; hours vary.

Agave

Mexican

Ambiance

Family-friendly, modern dining area with a vibrant outdoor space.

Key Offerings

Savor a variety of Mexican snacks and cocktails, enhancing the casual eatery ambiance alongside the infinity pool.

Reservation

Not needed.

Open for lunch and dinner; hours vary.

L'Olio Trattoria & Pizza Bar

Italian, Pizza

Ambiance

Family-friendly, modern space designed for casual dining.

Key Offerings

Enjoy artisanal pizzas paired with traditional Italian dishes in a cozy setting, creating a welcoming atmosphere for families or friends.

Reservation

Recommended.

Open for dinner only; hours vary.

Location

Avenida Los Oceanos, S/N, Alcala (Tenerife), 38686

Map view

City landmarks

Square

Playa de Alcala

2300 ft

Landmark

Punta de Alcala

3100 ft

Landmark

Alcala Beach

2400 ft

Nature reserve

Charco Alcala

2500 ft

Landmark

Punta Blanca

5000 ft

Beach

Playa de los Gigantes

3.0 mi

Bay

Callao Chico

1.4 mi

Landmark

El Mirador Archipenque

2.5 mi

Beach

Arena Beach

1.8 mi

Landmark

Cueva Del Polvo

1.5 mi

Landmark

Urban Gym Maspalomas Athletic Center

1.8 mi

Landmark

Cueva la Vaca

1.8 mi

Landmark

Trekking Tenerife - Tours

1.7 mi

Landmark

Peppers Wine Bar

1.8 mi

Landmark

Parroquia San Juan Bautista

1.8 mi

Landmark

Highland Paddy 2 - Playa De La Arena

1.9 mi

Landmark

Seascuba

1.9 mi

Night club

Discoteca El Granero

1.9 mi

Beach

Playa San Juan

2.0 mi

Landmark

Actividades Nauticas de Tenerife

1.9 mi

Landmark

Creative Canary Studios - Foto-Tenerife.com

1.9 mi

Winery

Restaurante Flor del Drago

1.9 mi

Landmark

Rolling Tours

1.9 mi

Landmark

Los Gigantes

2.6 mi

Landmark

Horno de cal

2.1 mi

Landmark

Escultura Alcaravan

2.1 mi

Square

Plaza Publica de Puerto de Santiago

2.2 mi

Museum

Museo del Pescador

2.3 mi

Nearby

Beach

Playa La Jaquita

1600 ft

Rincon Canario

1800 ft

Restaurants

La Querencia De Domingo

900 ft

Calle Marruecos 2

Tres Raices Alcala S.l

1300 ft

Calle los Chorrillos 12

Chamayda

1800 ft

Calle Mondiola 22

Gastrotapas

1800 ft

Plaza Del Llano la Plaza

tasca tu rincon alcala

1900 ft

Plaza de Alcala

Explore Alcala (Tenerife)

Explore Alcala

Playa de Alcala

9 minutes' walk

A serene beach popular for sunbathing and swimming, offering beautiful views and tranquil waters.

Charco Alcala

9 minutes' walk

Natural rock pools ideal for a leisurely swim, known for clear water and local wildlife.

Punta de Alcala

11 minutes' walk

A remarkable viewpoint offering dramatic coastal scenery and sunsets, perfect for photography.

Playa La Jaquita

6 minutes' walk

A stunning beach with golden sands, excellent for relaxation and enjoying local beach activities.

Diving and Water Sports

5 minutes' drive

Thrilling diving experiences and water sports at nearby rental shops, suitable for all skill levels.

Hiking at Cueva El Tancon

10 minutes' drive

Beautiful hiking trails through scenic landscapes and coastal views, ideal for outdoor enthusiasts.

Relaxation at Spa

within hotel

On-site wellness spa offering various treatments and relaxation options for a soothing experience.

La Querencia De Domingo

4 minutes' walk

Traditional Canarian cuisine in a cozy setting, featuring fresh local seafood and homemade desserts.

Toni's Restaurant

6 minutes' walk

A casual eatery known for its delightful paellas and friendly service, offering vegetarian options.

Gastrotapas

7 minutes' walk

Informal dining with a twist on classic tapas, decorated with a vibrant atmosphere ideal for sharing.

Discoteca El Granero

10 minutes' drive

Local nightlife venue featuring weekly music events and comfortable lounge areas for dancing and drinks.

Arena Beach

10 minutes' drive

Beach bar with live music and vibrant ambiance, perfect for enjoying cocktails and socializing with friends.

Getting around

City Centre
Alcala (Tenerife) 9 min · 2300 ft
Airports
Tenerife Sur (TFS) 57 min · 23.2 mi
La Gomera (GMZ) 150 min · 62.0 mi

Access exclusive early booking discounts.

Choose your spa escape today!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Russian

Number of floors:

Number of rooms:

646

Former name

gran melia tenerife

Reviews and Ratings

Reviews from guests about their experience.

Review summary

Based on recent reviews

Gran Melia Palacio De Isora Resort & Spa is praised for its stunning architecture, resembling less a mass-tourism complex and more a collection of beautiful buildings. The lush, palm-filled grounds feature an array of pools, including a gigantic saltwater infinity pool with ocean views, and a walkway to the beach. Guests particularly enjoy the diverse and high-quality cuisine at Pangea buffet, where you can select raw steaks or fish to be cooked to order; some guests have noted that booking other restaurants can be difficult. The rooms are well-appointed with multiple lighting scenes, comfortable beds, and feature covered terraces, some even including Bali beds, offering a luxurious and relaxing experience.

Review score

Based on 6 verified reviews

7.7 /10

Very good

100%

Recommend

Cleanliness

8.8/10

Comfort

8.8/10

Free Wi-Fi

7.7/10

Value for money

7.7/10

Pros

Spacious rooms

Excellent staff

Salt water pool

Cons

Expensive drinks

Restaurant reservations

Ella from United Kingdom

Couple

Suite

3 nights in November 2025

Reviewed: December 15, 2025

7/10

infinity pool amazing cocktails attentive staff slow repair empty loungers air conditioning

the staff was so attentive. the infinity pool was fine, and i loved the cocktails. the restaurants offered amazing food. It was like a DREAM.

my room had a minor issue with the air conditioning. it wasn't fixed immediately, a little disappointing.

0 Helpful

Jade from United Kingdom

Couple

Deluxe Room

4 nights in November 2025

Reviewed: February 10, 2026

7/10

sunny side excellent food hard sunbeds talking staff

The hotel is on the sunny side of the island. I really appreciated the adult-only zones. The food selection was also excellent, especially the freshly cooked fish.

There was not enough umbrellas to go with the sunbeds. I found the sunbeds hard and uncomfortable. Staff seemed too busy talking to each other to serve guests.

0 Helpful

Mason from United States

Family with children

suite

4 nights in November 2025

Reviewed: January 22, 2026

7/10

balanced stay

fresh juices fresh juice exotic fruits exotic fruit live music subpar food poor food rude behaviour rude staff no action

the breakfast had perfect exotic fruits. i found many fresh juices there. i liked the live music in the evening. the hotel provided good entertainment.

the food was subpar. i thought this was surprising. there was rude and aggressive behaviour from a staff member. no action was taken after i filed a complaint

0 Helpful

Camila from Spain

Family with children

Suite

6 nights in November 2025

Reviewed: January 13, 2026

7/10

great view super friendly personnel equipped room inefficient reception difficult dinner reservation impractical system

I TRULY liked how the room was equipped I found it super. The location had a great view and was pleasing. The personnel was also super friendly EVERYONE was super nice.

The service at reception was inefficient. It was not EASY to reserve dinner. I didn't like how the hotel is like Disneyland.

0 Helpful

Owen from Australia

Couple

Suite

3 nights in November 2025

Reviewed: January 07, 2026

9/10

Relaxing Red Level Experience

tranquil section beautiful gardens polite staff diverse dining

The Red Level section offered a tranquil adults-only experience. The gardens and palm trees were kept in excellent condition. Every staff member was thoughtful and polite. I found multiple dining options including teppanyaki, a steak house, and italian cuisine.

I found it difficult to book reservations at some of the restaurants on the app.

Location

9/10

The hotel offered a walkway along the coast, providing opportunities for scenic strolls. A nearby village had options for cheaper drinks and meals. The location has really good pool and garden areas for relaxation.

0 Helpful

Emily from United Kingdom

Couple

Deluxe Room

5 nights in November 2025

Reviewed: December 06, 2025

9/10

beautiful garden stylish atmosphere

the garden and pool area are beautifully designed. the interior design is really good.

the hotel felt somewhat isolated, with limited options for entertainment or dining outside the resort.

0 Helpful

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